Forward thinking in Healthcare
Bespoke Healthcare supply a multimodality IOM service which is second-to-none. Their staff are knowledgeable, thorough and professional, allowing me to operate with a freedom that would otherwise be constrained. Patient safety is always of the utmost importance, and IOM is critical in realising this goal during spinal surgery.
Multimodal spinal cord monitoring is now gold standard for deformity correction surgery. Bespoke Healthcare has been providing multimodal spinal cord monitoring for both idiopathic and neuromuscular scoliosis at Alder Hey and Oswestry. The complexity of the cases has mandated that the spinal cord monitoring is of the highest standard. Bespoke Healthcare provides this high standard of monitoring. Their professional staff work closely with the anesthetists and surgeons in every case allowing us to provide the best care to my patients.
Bespoke Healthcare has been providing spinal cord monitoring and are helpful in providing a flexible service. Initially the service was confined to SSEP monitoring but when I wished to operate on a neurologically high risk case they provided MEP monitoring in addition. Multimodal monitoring has been standard ever since. Although we have had no neurological complications during surgery here they provided a service which is robust and reliable. I have no hesitation in recommending them.
I am very pleased to advise that Fylde Coast Hospital has been working closely with Bespoke Healthcare Limited, from the initial inception of the business, back in 2006. I have found the service provided by Gwam and his team to be extremely professional and flexible, whilst delivering excellent quality services to the patients of this hospital. Our relationship has gone from strength to strength, since the early days of the company, and we continue to work in partnership some four years on. I would highly recommend any organisation to work with Bespoke, to service the needs of any healthcare shortfalls, that it might experience. I am looking forward to a continued, close working relationship, in the future.
When we decided to outsource our Neurophysiology services it was imperative to secure a premium quality service for our patients and a cost-effective service for us, and these aims have been achieved.
An excellent, professional, efficient, patient-centred service delivering rapid turnaround times in a clinically structured and robust fashion. What impressed me most was the clinical governance systems in place, especially the peer reviews and audits led by active NHS Consultants and the patient satisfaction questionnaires and feedback. When I approached Gwam about delivering secondary and, in some cases, tertiary neurophysiological diagnostics in a Primary care setting, our needs were comprehensively taken on board and delivered with minimum fuss and exceptional execution. The Consultants were extremely helpful and enhanced clinical interaction with local services, in some cases speaking directly to local Consultants on urgent reports. Delivering this new model of care with such diagnostics in Primary care has been a pleasure and most importantly enriched the patient experience.
We are very happy with the services provided by Bespoke Healthcare Ltd. They have significantly helped bring down our waiting times for nerve conduction studies within our Trust. Urgent referrals and ward referrals are seen quickly and efficiently and all reports are returned within an acceptable timescale. I have had the opportunity to run ‘1-stop’ clinics for my patients where a Consultant Neurophysiologist attends my outpatient clinic and performs nerve conduction studies on the day. The results are then available for me to make appropriate action, hence improving patient service. This has run effectively and has been very successful.
Our Trust has been dealing with Bespoke Healthcare Ltd for nerve conduction studies for the past 2 years. This service has been provided by this firm and is managed by Mr Gwam Rajiah. I can confirm that the firm has offered a wonderful service so far, it is very professional, efficient and customer care is excellent. I have no hesitation in recommending the services that Bespoke Healthcare have to provide. I wish Gwam and the team all the best in their venture.
We are very happy with the service provided by this company with regards to nerve conduction studies for the Upper Limb Unit at our hospital. They are very obliging, and waiting times have come down. Our patients are happy with the service they provide, and there is good support service in place.
Bespoke have been providing spinal cord monitoring services here for a number of years. Prior to that we used the techinicians who provide our monitoring in the NHS. The company are helpful in providing a flexible service. Initially the service was confined to SSEP monitoring but when I wished to operate on a neurologically high risk case they provided MEP monitoring in addition. Multimodal monitoring has been standard ever since. Although we have had no neurological complications during surgery here they provide a service which is robust and reliable. I have no hesitation in recommending them.
I believe for all thoracic spinal surgery and compressive and cervical lumbar surgery that Bespoke Healthcare spinal cord monitoring should be mandatory for medical and medico-legal requirements.
IOM allows a surgeon to operate in areas of the spine that may hitherto have been avoided for concern of the threat of patient paralysis; with Bespoke Healthcare undertaking IOM that concern is removed. The flexible approach of Bespoke Healthcare’s multi-modal monitoring gives the surgeon an added confidence to the way these complex spinal surgeries are carried out.